Measuring older people's experience of mental health care: a systematic and critical review of patient and carer-reported experience measures.
There is growing interest in measuring patient experience within mental health care and central to doing so is the development of appropriate measurement methods. Whilst numerous patient-reported experience measures (PREMs) are available, systematic reviews examining their psychometric properties have excluded measures designed specifically for older people.
This review aimed to identify and critically analyse all available patient and carer-reported patient experience measures designed to, or applicable in, measuring the mental health care experience of older people.
Four databases were systematically searched and identified 21 reports dealing with the process of development and/or validation of relevant instruments.
The methodological quality and psychometric properties of the instruments were assessed according to Pesudovs et al. (2007) quality criteria, and results were heterogeneous. An inductive qualitative analysis of instrument content identified 10 key domains of patient experience applicable to OPMH: interpersonal/relational aspects, information, patient involvement, service aspects, discharge, goal setting, safety, social support, access and medication.
The heterogeneity of study designs highlights the need for greater standardization and rigour of methodological processes for the development and validation of PREMs. Further well-designed studies to appropriately validate existing and new PREMs applicable for use within older people's mental health services are required.
This review aimed to identify and critically analyse all available patient and carer-reported patient experience measures designed to, or applicable in, measuring the mental health care experience of older people.
Four databases were systematically searched and identified 21 reports dealing with the process of development and/or validation of relevant instruments.
The methodological quality and psychometric properties of the instruments were assessed according to Pesudovs et al. (2007) quality criteria, and results were heterogeneous. An inductive qualitative analysis of instrument content identified 10 key domains of patient experience applicable to OPMH: interpersonal/relational aspects, information, patient involvement, service aspects, discharge, goal setting, safety, social support, access and medication.
The heterogeneity of study designs highlights the need for greater standardization and rigour of methodological processes for the development and validation of PREMs. Further well-designed studies to appropriately validate existing and new PREMs applicable for use within older people's mental health services are required.