Staff experience of Open Dialogue (OD) training in planned, acute and urgent care services in a mental health NHS Trust: a thematic analysis.
Open Dialogue (OD) is a social network-based, integrative approach to mental health care that encourages shared understanding between service users, their significant others, and professionals.
This study aimed to explore staff experience of OD training delivered across services in planned, acute and urgent care, providing a multi-team approach.
Focus groups were conducted with seventeen staff members across two time points: three months into training, and three months post-training. A thematic analysis was performed on the transcribed data.
Four superordinate themes, each containing multiple subthemes, were identified across the data set: current practice versus paradigm shift, commitment of training, friction in experiential learning, and shifting power.
Trainees offered mixed evaluations of the training in relation to its practical and experiential elements, with considerable value being found in the multi-team approach. The findings suggest a range of clinical, organisational, and personal benefits of OD training for members of staff through; renegotiating power dynamics, improving working relationships and continuity of care, and enhancing personal reflection and development.
This study aimed to explore staff experience of OD training delivered across services in planned, acute and urgent care, providing a multi-team approach.
Focus groups were conducted with seventeen staff members across two time points: three months into training, and three months post-training. A thematic analysis was performed on the transcribed data.
Four superordinate themes, each containing multiple subthemes, were identified across the data set: current practice versus paradigm shift, commitment of training, friction in experiential learning, and shifting power.
Trainees offered mixed evaluations of the training in relation to its practical and experiential elements, with considerable value being found in the multi-team approach. The findings suggest a range of clinical, organisational, and personal benefits of OD training for members of staff through; renegotiating power dynamics, improving working relationships and continuity of care, and enhancing personal reflection and development.
Authors
Springham Springham, Garcia Llorens Garcia Llorens, Smith Smith, Crossley Crossley
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